At Advik Foods, we are committed to delivering high-quality food products to your doorstep in a timely and safe manner. Please read our shipping and returns policy carefully to understand how orders are processed and handled.
Shipping Policy
Order Processing
All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timelines
Within Pune & nearby areas: 1–3 business days
Rest of India: 3–7 business days
Delivery timelines may vary depending on location, courier partner, weather conditions, or unforeseen circumstances.
Shipping Partners
We work with reliable courier and logistics partners to ensure safe and timely delivery of your orders.
Shipping Charges
Shipping charges, if applicable, will be clearly displayed at checkout before order confirmation.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS or email so you can monitor the status of your delivery.
Returns & Refund Policy
Due to the nature of food and consumable products, returns are generally not accepted to maintain hygiene and safety standards.
However, returns or replacements may be considered in the following cases:
You received a damaged or defective product
You received an incorrect item
The package was tampered with during transit
Return Request Window
You must notify us within 48 hours of delivery by contacting our customer support with:
Order ID
Clear photos of the product and packaging
Description of the issue
Requests made after 48 hours may not be accepted.
Replacement or Refund
After verification:
A replacement will be shipped at no extra cost, or
A refund will be processed to the original payment method within 5–7 business days
The decision to replace or refund will be at the discretion of Advik Foods after investigation.
Non-Returnable Items
The following items are not eligible for return or refund:
Opened or used food products
Products damaged due to incorrect storage by the customer
Orders placed incorrectly by the customer
Products purchased during clearance or special sale events (unless damaged)
Cancellation Policy
Orders can be cancelled only before dispatch. Once the order has been shipped, cancellation is not possible.
Contact Us
For any shipping or return-related queries, please contact:
Email: advikfoods@gmail.com
Phone: +91 8484053404
Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM